Your challenge is the starting point
What would help you move forward?
Space to think, someone to share the load, or support to move a change forward. We can start with a conversation.
Let’s get acquaintedWhat I offer
Three ways to work together.
Fractional COO
An experienced partner to share responsibility for your operations.
- Clarify priorities and responsibilities.
- Establish a management rhythm and track performance.
- Develop the management team and prepare future leaders.
Part-time support, at a pace we agree on together.
1:1 executive advisory
A trusted sounding board to think things through and move forward over time.
- Step back and examine your direction.
- Work through decisions and trade-offs.
- Explore leadership and governance challenges together.
Confidential conversations, as needed or on an ongoing basis.
Transformation engagement
Hands-on leadership to help an important change take shape.
- Understand the obstacles and choose the priorities.
- Coordinate execution and keep risks in view.
- Transfer knowledge and ownership to permanent leaders.
An intensive engagement, typically lasting three to six months.
Who I am
Personally, by your side.
I’m Richard Wallace, an independent consultant. I enjoy understanding what is really going on, asking useful questions and helping teams move forward.
My aim is to leave you with stronger leadership, people ready to take over and an organization that can keep delivering without depending on me.
Strategize like the military.Execute like an athlete.Lead with humanity.My background
Finance, technology and manufacturing.
I have led regulated operations and transformations affecting up to approximately 250 employees at major financial institutions.
My background also spans IT projects, products and data, as well as continuous improvement and quality in manufacturing, in Canada and Europe.
MBA · Master’s in Industrial Engineering · PMP earned in 2017 · Lean Six Sigma Green Belt · CFA Level I passed · English and French.
What I bring together
Leadership decisions and the realities of your teams.
- Leadership and governance
- Accountability, restructuring and succession.
- Operations and transformation
- Productivity gains of 20–40% and on-time performance restored to 99% in past operational roles.
- Strategy and trade-offs
- Business plans, priorities and executive decisions.
- Finance and risk
- Profitability, business cases and regulated operations.
- Technology and AI
- Products, data and recent work on systems designed and operated with AI.
These results reflect past experience.
How I work
Candour, high standards and care for people.
- Integrity and authenticity. Speak clearly, even when the conversation is difficult.
- High standards, with care. Help performance improve while looking after people.
- Meaningful contribution. Judge ideas and actions by the value they add.
- A long-term view. Build capabilities, future leaders and systems that last.
Let’s connect
It starts with a conversation.
A confidential conversation to understand your situation and see whether I can help.
Get acquainted
You tell me about your situation, your expectations and what is on your mind. I take the time to listen.
Understand the support you need
Together, we clarify what would help and where my experience could make a difference.
Agree on a next step
If we want to work together, I suggest a clear arrangement: role, priorities, rhythm and terms.
We decide what comes next, together.